If your laptop is in closed-display mode, then the Apple Pay button might be unresponsive. If you're using a supported Apple laptop, then check the Apple Pay wallet on your device and make sure that the lid of your laptop is open. Apple Pay button visible but not responsive You can add Javascript to your theme to make sure that the button appears in your cart drawer. If you have a cart drawer or a cart pop-up on your store, then the Apple Pay button might not appear. Apple Pay button not showing in cart drawer If your customer is using the Buy Button to to pay for their order, then Apple Pay will not be offered because it's not supported by that sales channel. If you are using the latest version of Safari and the button still doesn't appear, then make sure you meet all the requirements for using Apple Pay. To see the Apple Pay button in your checkout, you must be using Safari on iOS 12.1 or macOS 10.14.1.
If you're not sure who your payment processor is, then you should talk to your bank, or to your merchant account provider. If you're using Stripe, then make sure you have accepted the Terms of Service specific to Apple Pay from your Stripe dashboard.
If you are using Cybersource,, or First Data Payeezy, and you don't see the option to activate Apple Pay in the admin, then you need to ask your payment processor to turn on network tokenization. Troubleshooting Apple Pay not showing in the admin The customer scans their fingerprint on their device to authenticate the purchase. They are logged in to the same iCloud account.Ī dialog appears on the customer's computer, telling them to confirm the purchase by using the Touch ID on their other device.To verify connectivity, the customer must make sure the device and computer meet the following setup requirements:
#APPLE PAY CREDIT CARD TERMINAL MAC#
If the customer doesn't have Touch ID, then they can use Apple Pay on their Mac computer with another device, like an iPhone, iPad, or an Apple Watch. The customer scans their fingerprint on the Touch ID to authenticate the purchase. On a Macbook with Touch IDĪ prompt appears on the customer's Touch Bar, telling them to confirm the purchase by using the Touch ID on their Macbook. The customer scans their fingerprint on the device's Touch ID to authenticate the purchase. The authentication process is slightly different depending on the device the customer is using: On an iPhone or iPadĪ prompt appears on the device, telling them to confirm the purchase by using the Touch ID on their device. The customer then has to authenticate the purchase.
After they do, they'll see the shipping and billing information they added to their wallet, as well as the cost of the order, shipping rates, and taxes. The customer can tap or click the button to make a purchase with Apple Pay. When a customer visits your online store using Safari on iOS 10 or macOS Sierra, they see a button with the Apple Pay logo. Your customers can now use Apple Pay to check out on your store. In the section for your credit card payment provider, click Manage.
#APPLE PAY CREDIT CARD TERMINAL PLUS#
Īpple Pay lets customers pay easily and securely through your online store.